Contact

Contact the Atisam team without hunting through settings screens.

Use direct support for issues that need store context. The buttons below let you start an email immediately or copy the support address without exposing it in the page content.

Support expectationsFast, store-specific help

We can help with installation, widget styling, request-email workflows, moderation behavior, and storefront issues.

Direct support

Send us the details that help us fix the issue quickly.

The best support requests include the store URL, the page being edited, the affected product when relevant, and a short description of what changed.

Typical response target: within one business day.
Before you contact us

Quick checklist

  • Include the Shopify store domain.
  • Mention the page or setting where the issue happened.
  • Explain what you expected and what actually happened.
  • Attach screenshots when the issue is visual.
Self-service first

Check the public routes that already answer the most common merchant questions.